Effective date: 1 May 2026 · Last updated: 1 May 2026
Service Provider
Tulin Aldemir — Trading under: Algora
Chamber of Commerce (KVK): 98992937
Address: Jan Steenstraat 96D, 3443 GZ Woerden, the Netherlands
Contact: info@algoraapp.com · Website: algoraapp.com
In these Terms of Service:
These Terms of Service apply to all use of the Algora platform and to any agreement concluded between Algora and the client. By creating an account or using any part of the Service, the client accepts these terms in full.
These terms also apply to all actions performed by third parties engaged by Algora in the context of service delivery.
The latest version of these terms always applies. Algora reserves the right to amend these terms and will notify clients of material changes via email or in-app notification. Continued use of the Service after notification constitutes acceptance of the updated terms.
Client's own general terms and conditions do not apply.
Algora is an AI-powered Search Engine Optimization (SEO) and Generative Engine Optimization (GEO) audit tool. The Service measures how a brand appears in responses generated by AI language models and provides recommendations to improve that visibility.
The Service includes the following audit types:
All Action Plans, recommendations, and suggestions generated by Algora are advisory in nature only. They represent AI-generated content based on observed patterns and do not constitute professional marketing, legal, or business advice. Algora does not guarantee specific outcomes, search engine rankings, or business results arising from the implementation of any Action Plan.
To use the Service, the client must create an account. Authentication is handled via a one-time password (OTP) system sent via email or through third-party authentication providers (e.g., Google OAuth). By using a third-party provider, you authorize Algora to access and use certain information from that provider, as permitted by their terms and our Privacy Policy. The client remains responsible for maintaining the security of their third-party account.
The Service is structured around brands. Each brand registered on the platform may have its own plan and subscription. A single user account may manage multiple brands independently.
The client is responsible for maintaining the confidentiality of their account and for all activities that occur under their account. Algora must be notified immediately of any unauthorised use.
If the client is under 18 years of age, consent from a parent or legal guardian is required prior to account creation.
All prices stated on algoraapp.com are exclusive of VAT unless stated otherwise. Current pricing:
Pricing is per brand. A user managing three brands on Smart Plan will be charged €99 × 3 per month.
Payment is processed exclusively through Stripe. Algora does not store or have access to payment card details.
Smart Plan subscriptions are billed in advance on a monthly or annual basis depending on the plan selected.
Invoices must be paid within 14 calendar days of the invoice date, unless otherwise agreed in writing.
If a payment fails, Algora reserves the right to suspend access to the Service until payment is received.
Smart Plan subscriptions automatically renew at the end of each billing period unless cancelled by the client at least 24 hours before the renewal date. Cancellations can be made at any time through the user dashboard under My Plan.
Upon cancellation, the client retains access to Smart Plan features until the end of the current paid period. No partial refunds are issued for unused time within a billing period.
Algora reserves the right to change subscription prices. Clients on active subscriptions will be notified at least 30 days in advance of any price increase. If a client does not accept the new price, they may cancel their subscription before the change takes effect.
Algora provides digital services that are consumed immediately upon use. In accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU):
By initiating an audit, the client explicitly requests the immediate performance of the digital service and acknowledges that the right of withdrawal is lost once the audit is delivered.
For subscriptions, the 14-day right of withdrawal applies from the date of subscription purchase, provided that no Audit has been performed during that period. Once an Audit has been run under the subscription, the right of withdrawal lapses.
Refund requests outside of the above conditions are handled at Algora's sole discretion and are not guaranteed.
All client data, including audit results, brand credentials, and account information, is stored on Supabase infrastructure hosted on servers located within the European Union (EU). Data is encrypted at rest and in transit.
Algora uses Supabase for identity management and secure authentication, including the integration of external identity providers. Passwords are never stored — authentication is handled via one-time passwords (OTP) sent by email. When using Google OAuth, Algora processes your Google identity data strictly for authentication purposes.
Payment processing is handled entirely by Stripe, Inc. Algora does not store, process, or have access to payment card numbers or banking details. Stripe's handling of payment data is governed by Stripe's own Privacy Policy and Terms of Service.
When an Audit is performed, the client's brand name, competitors, and related query inputs are sent to third-party AI model providers (including OpenAI, Google, and Perplexity) in order to generate responses. These providers process data in accordance with their own terms of service. Algora does not share personally identifiable information with AI providers beyond what is necessary to execute a query.
Algora's use of personal data is governed by the Algora Privacy Policy, which is available at algoraapp.com/privacy. The Privacy Policy is incorporated into these Terms of Service by reference.
In accordance with the General Data Protection Regulation (GDPR), clients have the right to access, correct, and request deletion of their personal data. Such requests can be submitted to info@algoraapp.com.
The client is responsible for providing accurate, complete, and up-to-date information about their brand, competitors, and audit preferences. Algora relies on this information to generate Audit results and is not liable for inaccurate outputs caused by incorrect or misleading inputs.
The client agrees not to use the Service to audit brands, products, or entities for which they do not have appropriate authorisation.
The client indemnifies Algora against any damages resulting from the provision of incorrect or incomplete information.
All software, algorithms, methodologies, scoring models, and platform components that constitute the Algora Service are the intellectual property of Tulin Aldemir (Algora) and are protected by applicable intellectual property laws.
Audit results, Action Plans, and reports generated for a client are provided for that client's internal business use only. The client is not permitted to resell, sublicense, or publicly distribute Algora-generated outputs without prior written consent.
White-label reporting, available under Smart Plan, permits the client to present Algora-generated reports under their own branding to their own clients, provided such use remains within the scope of the agreed plan.
The client's own brand data, credentials, and inputs remain the property of the client at all times.
Algora performs the Service to the best of its ability using industry-standard methodologies. However:
In the event that Algora is found liable for direct damages, the maximum compensation shall not exceed the total amount invoiced to the client in the three months preceding the damage-causing event. If invoiced annually, liability is capped at one quarter of the annual amount.
Algora is not liable for service interruptions caused by third-party providers (including Supabase, Stripe, OpenAI, Google, or Perplexity), force majeure events, or circumstances beyond Algora's reasonable control.
Algora strives to maintain continuous availability of the Service but cannot guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible.
If the Service is unavailable for more than 7 consecutive days due to causes within Algora's control, the client is entitled to terminate the Agreement without penalty. No additional compensation is owed beyond the pro-rated refund of prepaid fees for the unavailable period.
Algora reserves the right to modify, expand, or discontinue features of the Service at any time. Significant changes that materially reduce the functionality of a client's active plan will be communicated at least 14 days in advance.
The client may cancel their Smart Plan subscription at any time through the dashboard. Cancellation takes effect at the end of the current billing period.
Algora reserves the right to suspend or terminate an account with immediate effect in the event of:
Upon account termination, the client's data is retained for 90 days, during which the client may request an export. After 90 days, data is permanently deleted.
Neither party shall be held liable for failure to fulfil obligations under this Agreement where such failure is caused by circumstances beyond that party's reasonable control, including but not limited to natural disasters, power outages, cyberattacks, or failures of third-party infrastructure providers.
If a force majeure situation continues for more than 30 days, either party may terminate the Agreement in writing without owing compensation for the remaining term.
Both parties agree to maintain confidentiality of all confidential information received under this Agreement. This obligation continues for a period of two years after termination of the Agreement.
Algora will not share client data, brand information, or audit results with third parties except as required for service delivery (e.g., AI model queries) or as required by law.
Complaints regarding the Service, invoices, or outputs must be submitted in writing to info@algoraapp.com within 7 calendar days of the issue arising. Algora will respond substantively within 7 business days.
Submission of a complaint does not suspend the client's payment obligations.
These Terms of Service are governed by Dutch law (Nederlands recht).
In the event of a dispute, the parties shall first attempt to resolve the matter through good-faith consultation. If no resolution is reached within 30 days, disputes shall be submitted to the competent court in the district in which Algora is located (Woerden, Utrecht, the Netherlands).
The limitation period for all claims against Algora is 12 months from the date the client became aware of the claim.
Algora · algoraapp.com · info@algoraapp.com
KVK 98992937 · Jan Steenstraat 96D, 3443 GZ Woerden, the Netherlands